Employee Resource Page

Q: Where can I find more info about Elara Caring?

 

A: Visit the "About Us" page on our website. You can also download PDFs of our Decision Tree; Mission, Vision and Values; and the Elara Caring Fact Sheet.

Q: How do I update my email signature to reflect the Elara Caring logo?

A: Your new email signature will look like this:

 

 

 

Download the email signature template to copy/paste into Outlook. We've also provided simple instructions to help you make this quick update.​

Q: Should I change the way I answer my phone? Should I change my voicemail greeting?

A: Yes, please answer your phone by saying "Thank you for calling Elara Caring, this is [name] speaking. How may I help you?" Please also update your desk phone and/or company-issued mobile phone voicemail box(es) to now say Elara Caring.

Sample voicemail script: “Hello, you have reached the voicemail of [NAME], [TITLE] at Elara Caring. I am currently not available to take your call but if you leave your name, a brief message and your telephone number at the sound of the tone, I will return your call as soon as possible.”

 

Q: Can I order new Elara Caring business cards?

A: Please use all stock of current business cards with your old company name before ordering new Elara Caring business cards. When you are ready to order new business cards, please fill out the Business Card Request form and email it to marketing@elara.com.

 

Q: Who do I contact if I have name badge questions?

A:

Q: Can I order Elara Caring branded merchandise?

A: YES! We're excited to introduce our new Elara Caring Employee Store, where you will be able to purchase Elara Caring scrubs, shirts and accessories. Click the above link to visit the store and start shopping! 

 

Please note: Elara Caring Employee Store orders will ship to the shipping address provided at the time the order is placed, and shipping costs will be the responsibility of the employee placing the order. 

Q: Where can I access the Elara Caring branded PowerPoint template or letterhead?

A: You may download the Elara Caring PowerPoint template here. Please also take a moment to download and review the PowerPoint template usage guidelines.

Elara Caring's electronic letterhead is available for download, in addition to our letterhead usage and best practices guide.

Q: Are there any other branding guidelines I should know about?

A: Yes. Please review the Elara Caring Branding Playbook for more information about Elara Caring logos, colors and other brand elements. If you have any questions about these guidelines, e-mail the Corporate Marketing Dept. at marketing@elara.com.

Q: How do I order printed marketing materials? 

A: Only certain positions are authorized to order from the print site. If you have a username and login, click to access Elara-print.com

Q: Can I connect with Elara Caring on social media? Can I submit content to be posted?

A: Yes and yes! Click the links below to find our pages:

If you'd like to submit content to be featured Elara Caring social media, please review and follow the social media content submission process. You may also download our Media Consent Form, if needed to submit content featuring any patient photos or protected health information (PHI). If you have any questions about social media or how to submit content, please email the Corporate Marketing Dept. at marketing@elara.com.

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If you have any questions or concerns, please click the "Locations" link below and choose your state to find the local Elara Caring contact phone number.  You may also email our team at info@elara.com.